We consistently deliver a fresh approach to hospitality, offering a five-star sequence of service using an “eyes that see” service approach that sets new standards of presentation and customer engagement.
Operational Staff Structure
The structure we set for the management of the event management services varies dependent on each facility and staffing requirement. Our event team meets with each client to evaluate expected outcomes, discuss budgetary restraints and recommends various options to guarantee success. A senior team member is assigned to coordinate and manage the operation, acting as a liaison between you, the Client, and the QCC Group.
Grooming and Uniform Standards
QCC Group ensures that all staff are well presented, complying with our strict grooming and hygiene standards as outlined in our employee handbook.
OH&S & Food Safety
In accordance with “Standard 3.2.2 Food Safety practices all team members follow all food handling and OH&S practices as seen in Appendix 4: Food Safety Program & Guidelines.
Our capabilities and processes include and are not restricted to:
- Assistance in growing client’s function and event trade
- Expertise in event management inclusing AV, theming, food timings, menu choice and beverages
- Delivery of excellent customer service
- Delivery of varied and seasonal menu choice
- Strong corporate governance and compliance
- Detailed financial reporting system